Warranty |
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Axon Systems, Inc.' Neurodiagnostic Accessories products are warranted to be free from defects in workmanship and material under normal use for a period of 60 days from the date of delivery. If you are not satisfied with any product purchased online, we will replace it or credit your account if we receive the goods back within 60 days of purchase. This warranty is extended only to the original purchaser.
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Back-Orders |
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In the unlikely event that any of your items are back-ordered, at your option, we will ship the available portion of your order. The remaining items will be shipped as soon as they are available. Shipping and handling charges will not be applied to the second shipment caused by a back-order situation.
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Sales Tax |
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All prices exclude state and local taxes. Sales and local taxes will be applied where applicable. If you are tax exempt, please send us your tax exemption certificate.
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Returns |
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If you are returning merchandise, please contact the Accessories Department by phone at 800.888.2966 or by Email to sales@axonsystems.com for a return authorization number (RMA). All returned items are subject to prior approval and must be accompanied by the RMA number. Returned items must be in their original condition and packaging, clean and undamaged to qualify for credit or replacement. Ship items with a copy of the original invoice. Returns received after 60 days of purchase will not be accepted. Returns may be subject to 15% restocking fee.
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